To start the warranty process just fill out the form below and we will get back to you shortly.
How A Warranty Works
To start the warranty process you fill out the warranty form above. This triggers us here at Eco Eyes and lets us know that you would like to use your warranty and provides us with the basic information to start the process. Click here to check out our WARRANTY POLICY
Now that we have your basic information we will follow up and make sure that your product still falls inside the warranty window. We may also send you a few questions or request photos of the product to help determine if the issue is warrantable
At this point if you are within 30 days of the purchase we will send you a return slip free of charge. If you are past the 30 days we will provide you an address to ship the product back to us.
When we receive the product back here at Eco Eyes we do one final check to confirm we can warranty the product. We do this the same day we receive the product. Once we confirm the product is 100% covered by warranty we start the replacement or repair process.
Once we complete our warranty replacement or repair we send the product back to you. Thats it.