Returns

To start the return process just fill out the form below and we will get back to you with a return label and further instructions

How Returns Works

The Return Form

To start a return you fill out the return form above.  This triggers us here at Eco Eyes and lets us know that you would like to return your product and provides us with the basic information to start the process.

The Label

After receiving your return request we do a quick check to make sure that your purchase falls in the return window.  For a full copy of our return policy Click Here FULL RETURN POLICY.  Once we confirm that your order meets the return requirements we send you a Return Slip (we pay for return shipping in the first 30 days).

The Shipment

After receiving your return label, pack up your return in a similar size box in which it arrived, print the label, stick it to the box, and put it in the mail.  Thats it.

The Refund

After we get the product back at Eco Eyes we do a quick check to make sure that the product is returned in the condition laid out in the return policy.  This happens the same day we receive the return.  We issue a refund that day and in 1-3 business days your money is back on your card or in your account. If you paid with a gift card you will be issued a gift card for the value of the return.